Golden Destinations

Acknowledgement Notice Details (For Partners & Agents)
The Personal Data Protection Act 2010 (hereinafter referred to as the
“PDPA”), which regulates the processing of personal data in commercial
transactions, applies to ICE Holidays Sdn. Bhd. (230643-X) (hereinafter
referred to as “ICE Holidays”, “our”, “us” or “we”). This written notice
(“Notice“) is issued pursuant to the requirements of the PDPA. For the
purposes of this written Notice, the terms “personal data” and “processing”
shall have the same meaning as prescribed in the PDPA.
This Notice serves to inform you how your Company’s employees and
customers personal data will be processed and managed by ICE Holidays
Sdn Bhd.
Personal Data We May Collect from You
We collect information (including sensitive information) about you, your
Company’s employees and customers in connection with your booking, use,
purchase or inquiries about our services. The personal data includes but not
limited to the following:
• Name;
• Gender;
• Date of Birth;
• Home address or correspondence address;
• Payment details, including credit card and banking information;
• Contact details, including contact name, telephone number or email
address;
• Information for the verification of identity, identity card number or
passport number;
• Photos, Videos;
• Dietary requirements;
• Medical reports/records or information relevant to your travel
arrangements;
• Travel Details, including:
o Flight information – flight number, arrival and departure time;
o Intended check-in and check-out dates;
o Number of rooms required;
o Pick-up and drop-off dates & time;
o Number of passengers;
o Name (s), date(s) of birth, nationality, gender, telephone
number, email address, passport number of all passengers.
How we use your Personal Data
The personal data collected from you shall be used for the following purposes:
• Book your travel, tours, cruise and related products and services;
• Organize events, meetings and exhibitions;
• Prepare itineraries and invoices and process transactions;
• Communicate with you about our products and services;
• Provide customer service and support;
• Provide updates, analyze trends and site usage; to enhance our
marketing and promotional efforts;
• Improve our content, service and product offerings;
• For daily operation and administration of services and facilities in
relation to the products provided to you;
• For any other purposes that is required or permitted by any law,
regulations, guidelines and/or relevant regulatory authorities.
You as ICE Holidays Partner, hereby understand and agree that ICE Holidays
may disclose your Company’s employees and customers personal data to the
following third parties, whether located within or outside of Malaysia, for any of
the above Purposes, which shall include but not limited to:
(a) The third-party vendors from which you have purchased the relevant travel
products and/or services offered through ICE Holidays;
(b) banks, credit check companies, credit bureaus or credit reporting agencies
and fraud prevention agencies;
(c) governmental departments and/or agencies, regulatory and/or statutory
bodies;
(d) our Group of Companies;
(e) our third-party providers, including but not limited to information technology
service providers, data entry service providers, insurance providers,
professional advisors and auditors; and
(f) any such third party as may be requested or authorized by you.
You further understand and agree that it is your sole responsibility to ensure
that your Company’s employees and customers personal data that you have
provided to us is accurate, complete and not misleading and that such
personal data is kept up to date and further you have the written consent of
your Company’s employees and customers to disseminate their personal
information (including sensitive information) to us. We reserve the right to
change this Privacy Policy from time to time as legal requirements and our
business may change.

•         Organize events, meetings and exhibitions;

•         Prepare itineraries and invoices and process transactions;

•         Communicate with you about our products and services;

•         Provide customer service and support;

•         Provide  updates,  analyze  trends  and  site  usage;  to  enhance  our marketing and promotional efforts;

•         Improve our content, service and product offerings;

•         For  daily  operation  and  administration  of  services  and  facilities  in relation to the products provided to you;

•         For  any  other  purposes  that  is  required  or  permitted  by  any  law, regulations, guidelines and/or relevant regulatory authorities.

 

You as ICE Holidays Partner, hereby understand and agree that ICE Holidays may disclose your Company’s employees and customers personal data to the following third parties, whether located within or outside of Malaysia, for any of the above Purposes, which shall include but not limited to:

(a) The third-party vendors from which you have purchased the relevant travel products and/or services offered through ICE Holidays;

(b) banks, credit check companies, credit bureaus or credit reporting agencies and fraud prevention agencies;

(c) governmental  departments  and/or  agencies,  regulatory  and/or  statutory bodies;

(d) our Group of Companies;

(e) our third-party providers, including but not limited to information technology service   providers,   data   entry   service   providers,   insurance   providers, professional advisors and auditors; and

(f) any such third party as may be requested or authorized by you.

 

You further understand and agree that it is your sole responsibility to ensure that your Company’s employees and customers personal data that you have provided  to  us  is  accurate,  complete  and  not  misleading  and  that  such personal data is kept up to date and further you have the written consent of your Company’s  employees  and  customers  to  disseminate  their  personal information  (including  sensitive  information)  to  us. We  reserve  the  right  to change  this  Privacy  Policy  from  time  to  time  as  legal  requirements  and  our business may change.